Medical Counter Assistant (MCA)

*1. Sales & Dispensing (Under Supervision)* - Sell OTC medicines (Paracetamol, Blood tonics, etc.) - NOT prescription-only unless pharmacist approves - Receive prescriptions and hand to pharmacist for vetting - Pre-pack, label, and count medicines as directed by pharmacist - Collect payment, issue receipt, balance daily sales *2. Customer Care* - Greet customers. - Advise on minor ailments (cough, cold, headache) within your scope - Refer anything serious to the pharmacist — chest pain, pregnancy, baby under 3 months, diabetes complications. - Explain how to take medicine: dose, when, with food or not *3. Stock & Shop* - Check expiry dates every month — first to expire, first out - Keep shelves neat, price tags visible - Receive stock from suppliers, check invoice vs goods - Keep controlled area clean — sweep, dust, no food near medicines - Keep temperature log (fridge 2-8°C, shop below 30°C) *4. Legal & Safety*

*1. Sales & Dispensing (Under Supervision)* - Sell OTC medicines (Paracetamol, Blood tonics, etc.) - NOT prescription-only unless pharmacist approves - Receive prescriptions and hand to pharmacist for vetting - Pre-pack, label, and count medicines as directed by pharmacist - Collect payment, issue receipt, balance daily sales *2. Customer Care* - Greet customers. - Advise on minor ailments (cough, cold, headache) within your scope - Refer anything serious to the pharmacist — chest pain, pregnancy, baby under 3 months, diabetes complications. - Explain how to take medicine: dose, when, with food or not *3. Stock & Shop* - Check expiry dates every month — first to expire, first out - Keep shelves neat, price tags visible - Receive stock from suppliers, check invoice vs goods - Keep controlled area clean — sweep, dust, no food near medicines - Keep temperature log (fridge 2-8°C, shop below 30°C) *4. Legal & Safety*