Take ownership of customer issues. ...
Troubleshoot problems and drive resolutions. ...
Escalate unresolved issues to relevant internal teams. ...
Collect prompt and accurate customer feedback. ...
Document knowledge as solution articles. ...
Master the use of a help desk software.
Requirements & Skills
Hardworking
multitasking
communication skills
Minimum Qualification Requirements
Degree
hnd
diploma
Minimum Experience
1 year
Customer service person needed at the front desk of a company. Candidate with the above qualification can apply . Call
