*1. Customer Service*
- Greet customers, attend to them politely, and help them find what they need
- Answer questions about products, prices, and availability
- Handle complaints calmly and ensure customers leave satisfied
*2. Sales & Cash Handling*
- Receive payments through cash, MoMo, card, or transfer
- Issue receipts and keep accurate records of daily sales
- Meet sales targets and encourage upselling
*3. Shop Maintenance & Stocking*
- Arrange goods neatly on shelves and ensure price tags are correct
- Restock items and check inventory levels
- Keep the shop clean and presentable at all times
*4. Stock & Security Management*
- Receive and check new stock deliveries
- Monitor for shoplifting and report damaged/expired goods
- Do daily closing: count cash, balance sales, and secure the shop