Here are 5 key responsibilities of a hotel receptionist:
1. *Greeting and Check-in*: Welcome guests, handle check-in/check-out processes, and assign rooms.
2. *Customer Service*: Address guest queries, resolve issues, and provide information about hotel services.
3. *Room Management*: Manage room assignments, handle room changes, and coordinate with housekeeping.
4. *Payment Processing*: Handle payments, process invoices, and manage billing.
5. *Communication Hub*: Relay messages, handle guest requests, and coordinate with other hotel departments.