Medicine Counter Assistant

Attend to customers professionally and provide excellent customer service. Assist customers with appropriate over-the-counter medicine requests within the scope of the role. Receive, arrange and monitor medicines and other pharmacy products. Check product expiry dates and report expired or damaged products. Assist with stock counting and inventory management. Maintain a clean, organised and presentable medicine counter. Process customer transactions accurately where required. Support the Pharmacist and other team members with daily branch activities. Follow all company policies, procedures and pharmacy guidelines. Report customer complaints, stock discrepancies and other concerns to the appropriate supervisor. Perform other duties assigned by the Branch Manager or Pharmacist.

MCA Certificate is required. Previous experience as a Medicine Counter Assistant is preferred. Good customer service and interpersonal skills. Excellent verbal communication skills. Must be polite, professional and patient when dealing with customers. Must be reliable, disciplined and able to work effectively in a team. Must be willing to work shifts, weekends and public holidays when required. Applicants who live within or close to the work location will be preferred.

MCA Certificate is required. Previous experience as a Medicine Counter Assistant is preferred. Good customer service and interpersonal skills.