* # Primary Responsibilities
1. *Respond to Customer Inquiries*: Answer customer questions via phone, email, chat, or in-person.
2. *Resolve Customer Complaints*: Address and resolve customer complaints in a timely and professional manner.
3. *Provide Product/Service Information*: Educate customers on products or services, including features, benefits, and pricing.
4. *Process Transactions*: Handle customer transactions, such as processing payments, refunds, or exchanges.