* *1. Guest/Customer Reception & Communication*
- Welcome visitors and guests professionally, answer calls, and direct inquiries to the right person/department
- Handle phone calls, emails, and messages promptly and courteously
- Provide information about services, hours, directions, and company policies
*2. Administrative & Booking Support*
- Manage appointments, reservations, check-ins/check-outs, and scheduling
- Maintain visitor logs, handle mail/packages, and keep the reception area organized
- Process payments, invoices, and basic paperwork if needed