My name is Ernestina. I hold a Diploma in Hospitality and am currently pursuing a Diploma in Human Nutrition. I also completed a 3‑month online training in Virtual Assistance, where I gained skills in data entry, calendar management, and lead generation. I had an attachment at Richmonda Hotel as a Receptionist, which gave me valuable customer service and organizational experience. I am passionate about supporting businesses with professionalism, accuracy, and strong communication skills, and I am open to remote opportunities where I can grow and contribute.