Housekeeping

Key Responsibilities Clean and Prepare Guest Rooms Make beds and change linens. Clean bathrooms and replenish toiletries. Dust, vacuum, mop, and sanitize all surfaces. Ensure rooms are properly arranged according to hotel standards. Maintain Public Areas Clean lobbies, hallways, staircases, elevators, and other common areas. Ensure public restrooms are clean and well-stocked. Restock Supplies Replenish towels, linens, toiletries, and guest amenities. Monitor housekeeping inventory and report shortages. Inspect Rooms and Facilities Check rooms for cleanliness and maintenance issues. Report damaged furniture, faulty equipment, or repairs needed. Handle Guest Requests Provide extra towels, linens, or amenities as requested. Respond promptly and courteously to guest needs. Follow Health and Safety Standards Use cleaning chemicals and equipment safely. Adhere to hotel hygiene, sanitation, and safety procedures. Laundry Duties (where applicable) Collect, sort, wash, dry, iron, and fold linen

Minimum Requirements High school certificate (WASSCE/SSSCE) or equivalent qualification preferred. Previous housekeeping or cleaning experience is an advantage but not always required. Ability to read and follow instructions. Physically fit and able to stand, bend, lift, and move for extended periods. Availability to work shifts, weekends, and public holidays. Good personal hygiene and professional appearance. Ability to pass any required background or reference checks. Required Skills Attention to Detail: Ability to identify and maintain high standards of cleanliness. Time Management: Efficiently complete assigned rooms and tasks within required timelines. Organization Skills: Keep cleaning supplies and work areas organized. Communication Skills: Communicate effectively with guests, supervisors, and colleagues. Customer Service Skills: Provide courteous and professional service to guests. Teamwork: Work collaboratively with other housekeeping staff and departments. Problem-Solving Ski

Minimum qualification for housekeeper educational qualification minimum of senior high school certificate (wassce/sssce) or its equivalent. Basic literacy and numeracy skills required. Experience previous housekeeping, cleaning, or hospitality experience is an advantage but not mandatory. On-the-job training may be provided for candidates with no prior experience. Additional requirements good physical health and stamina. Ability to follow instructions and maintain cleanliness standards. Good communication and interpersonal skills. Strong sense of responsibility, honesty, and attention to detail.