Shop Attendant

Responsibilities: 1. Greeting and welcoming guests warmly and professionally. 2. Answering phone calls, emails, and directing them appropriately. 3. Managing appointments and maintaining schedules. 4. Checking in and checking out clients/visitors. 5. Providing basic information about the business or services. 6. Handling complaints or directing issues to the right person. 7. Maintaining the reception area—keeping it clean and organized. 8. Receiving and distributing mail or deliveries. 9. Recording visitor details and maintaining logs when required. 10. Performing basic administrative tasks like filing, photocopying, or data entry.

1. Good communication skills (verbal and written). 2. Customer service skills—polite, helpful, and approachable. 3. Basic computer skills (MS Office, etc.). 4. Organizational and multitasking abilities. 5. Professional appearance and attitude. 6. Time management skills. 7. At least a high school diploma or equivalent. 8. Prior experience in a similar role can be an added advantage. 9. Ability to stay calm and efficient under pressure. 10. Strong attention to detail.