Greater Accra, Nungua, 15/11/2025
17 views
Customer Service Representative
Work Experience
4 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
23
Previous Work Experience
Dyeson Electronics
Customer Service Representative
Jan 2025 - Aug 2025
The 5%ers
Customer Support Specialist
Dec 2023 - Dec 2024
Greysuit FX
Customer Service Representative
Jan 2022 - Oct 2023
Education
Brigham young university. Provo, utah, united states.
Bachelor of science (bsc) in applied business management
2023 – 2025
tema secondary school. Accra, ghana
west african senior school certificate
2017 – 2020
Still Studying
No
Skills
Customer support & client relationship management
first-contact resolution & escalation handling
technical & after-sales support (electronics & trading platforms)
forex trading education (mt4/mt5)
compliance, kyc & aml support
empathetic and clear communication
customer retention & loyalty strategies
tools: zendesk, livechat, salesforce (basic), microsoft office suite, quickbooks
Languages
English
twi
ga
Highest Qualification
Degree
References
George fitzgerald
chief executive officer, bargewel company limited
📧 beckfrid.Ma@gmail.Com 154
david nneeh
chief executive officer, greysuit fx
📧 chrischile5316@gmail.Com 7167
I am a customer service professional with over 4 years’ experience across various industries.Skilled in client support, issue resolution, and compliance, I have consistently delivered high satisfaction rates while helping clients with both technical and account-related needs. I am eager to contribute my expertise to a dynamic team where I can enhance customer experience and drive business success.
GH₵2500 - 3000
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