Strong knowledge of computer hardware (desktops, laptops, servers).
Ability to install, configure, and troubleshoot operating systems (windows, linux, macos).
Networking basics (lan/wan, tcp/ip, routers, switches, firewalls, wi-fi setup).
Software installation and updates.
Knowledge of printers, pos systems, and peripheral devices.
Basic cybersecurity awareness (antivirus, data protection).
Familiarity with backup solutions and cloud systems.