Minimum of SHS/WASSCE qualification (or equivalent).
Basic knowledge of sales and customer service.
Ability to communicate in English and local languages.
Must be honest, punctual, and reliable.
Willingness to work flexible hours, including weekends/holidays.
Key Skills
Customer service skills – friendly, approachable, and helpful.
Communication skills – clear and polite with customers.
Numerical ability – handling cash, POS, and basic math.
Teamwork – ability to work well with colleagues.
Attention to detail – keeping shelves stocked, shop clean, and transactions accurate.
Problem-solving – handling minor customer complaints tactfully.
Time management – balancing tasks efficiently.
✅ In short: A shop attendant should be customer-focused, trustworthy, and organized with basic sales and communication skills.