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Greater Accra, Madina, 10/02
25 views
Part-Time Weekend CV
Job Type
Part-Time
Employment Status
Self-Employed
Gender
Female
Marital Status
Single
Age
18
Previous Work Experience
Goye susu enterprise
Customer service and data entry clerk
Feb 2025 - Feb 2025
University of professional studies
Judicial secretary of the SRC
Feb 2025 - Now
Education
I'm currently a level 200 law student at the university of professional studies Accra. I attended Ghana senior high school koforidua and completed in the year 2024
Still Studying
Yes
Skills
Customer service and complaint handling
Inbound and outbound call handling
Phone, email, chat, and WhatsApp customer support
Clear verbal and written communication
Data entry and accurate record-keeping
Customer records and data management
Conflict resolution and issue escalation
Microsoft Word, Excel, and Google Workspace
Basic CRM tools
Strong organization and attention to detail
Ability to work flexible shifts, including nights
Languages
I speak fluent English, Twi and Ga
Certifications
Yes I have a certificate of entrepreneurship from Junior achievement Ghana. And a certificate of leadership from pensa Ghanass local
Highest Qualification
High School (S.S.C.E)
References
Beatrice Osei( Goye susu enterprise
I have hands-on experience in customer service, call handling, and data entry, gained from working as a Customer Service Representative and Data Entry Clerk at Goye Susu Enterprise. I assisted customers with account-related inquiries, handled complaints professionally, and maintained accurate and confidential records. I am experienced in communicating with customers through phone calls, messages, and in person, and I know how to escalate issues when necessary.
In addition, I work as a freelance typist and data entry clerk, where I complete document preparation and data entry tasks with high accuracy and attention to detail. I also serve as a Campus Coordinator and Judicial Secretary, roles that have strengthened my organizational skills, record-keeping abilities, and professional communication. I am customer-focused, reliable, and able to work flexible shifts while maintaining high service standards.
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