. Responding to all customers enquiries on phone calls and social media apps.
. Sorting orders correctly for deliveries and pickups.
. Ensuring that all customer requests are acknowledged and processed by the team.
. Giving appropriate responses to customers.
. Ensuring that customers get available alternatives to products which they need.
. Handeling customer complaints and addressing them with professionalism.
Requirements & Skills
Good in commnunication.
Attention to detail.
Polite.
Punctual.
Slow to anger.
Abitlity to work with a team.
Minimum Qualification Requirements
Diploma or HND in any field of human resource, communication, marketing or sales.
Minimum Experience
1 year
Store address
Greater Accra • Madina
Madina Rawlings circle
After the polyclinic heading towards upsa opposite pcular heights
Our company is looking for a detail oriented person with good communication skills who will be the main representative of the business to customers, well presented and able to handle customers of various attitudes and language backgrounds (especially twi and english). Applicant must hold the minimum certificate requirement. The contract length is 1yr but with 2months propabation firs after which the contract will be signed
The contract is renewable with salary increase if work output is satisfactory and commendable.
Applicant will be paid during the first 2 months of probabation but may be laid off if work output is not satisfactory.
Age limit is 30yrs
Job location is madina rawlings circle close to upsa.
Working hours : 8am -6pm, monday to sat.