"Quiet Leadership: Winning Hearts, Minds and Matches" is a leadership and management book by Carlo Ancelotti, a renowned Italian football manager. The book explores Ancelotti's approach to leadership, which emphasizes building strong relationships, empathy, and trust with players and staff. He shares his experiences and insights gained from managing top-tier teams like AC Milan, Chelsea, and Real Madrid, highlighting his "quiet leadership" style that focuses on influencing others without relying on authority or aggression.