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Greater Accra, Madina, 2 hours ago
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How to Win Customers and Keep Them for Life
Brand New
Condition
Books
Type
Adult
Age Level
People buy 2 things: good feelings, and solutions to problems. Respond to objections with more good feelings or more solutions, so they view them as more valuable than price. 70% of complaining customers will buy again if you resolve problem in their favor. 95% will buy again if you resolve problem on the spot.
Safety tips
- Avoid paying in advance, even for delivery
- Meet with the seller at a safe public place
- Inspect the item and ensure it's exactly what you want
- Make sure that the packed item is the one you've inspected
- Only pay if you're satisfied
