Greet and engage customers in a friendly, professional manner.
Actively listen to customer needs to recommend and demonstrate appropriate products.
Explain product features, benefits, and price points clearly for both wholesale bulk orders and individual retail
purchases.
Assist with inventory tasks, such as stocking new arrivals, conducting stock counts, and reporting low stock.
Arrange and restock shelves, create and maintain visually appealing product displays, and ensure the sales floor is clean and organized.
Conduct regular, scheduled live broadcasts on TikTok to showcase the shop’s products, demonstrate usage, and actively drive real-time sales.
Monitor live chat during broadcasts, answer customer questions instantly, and encourage viewers to make purchases or place orders.
Assist in drafting engaging captions, shooting short video clips, or taking high-quality photos for the shop's social media feeds.
Requirements & Skills
Active Listening: Genuinely hearing and understanding customer needs to provide the right solutions.
Effective Communication: Clearly and persuasively explaining product benefits both verbally and in writing.
Empathy: Understanding the customer's perspective to build rapport and trust.
Storytelling: Using compelling narratives to connect with customers and make products more relatable
Minimum Qualification Requirements
Minimum qualification : senior high school graduate
Minimum Experience
less than 1 year
Store address
Greater Accra • Lartebiokorshie
Lartebiokorshie - Blacksmith
Closed
• Mon - Sat, 09:00-18:00
We are searching for an enthusiastic, customer-focused, and digitally savvy Sales & Social Media Specialist to join our team. This dual-role position is critical to our success, combining traditional sales excellence in our wholesale and retail shop with a strong focus on driving e-commerce sales through engaging digital content, primarily TikTok Live. The ideal candidate is energetic, comfortable in front of a camera, and passionate about sales .