Supermarket Sales Assistants Needed.

*Responsibilities of a Sales Assistant* A sales assistant is the one who keeps customers happy + keeps the shop running. Here’s what the day-to-day usually looks like: *1. Customer Service* - *Welcome customers* and help them find what they need - *Give product advice* - sizes, colors, features, best options for their budget - *Answer questions* about price, stock, promotions, returns - *Handle complaints* calmly and get a supervisor if needed - *Build relationships* with regular customers *2. Sales & Cashiering* - *Process sales* at the till - cash, card, mobile money - *Meet sales targets* and upsell related products - *Promote deals*, new stock, and loyalty programs - *Do returns/exchanges* following store policy - *Balance the till* at start and end of shift *3. Stock & Shop Floor* - *Restock shelves* and check that products are faced neatly - *Arrange displays* and put up new price tags/promo materials - *Receive deliveries* and check items against invoice - *Do stock tak

*Requirements of a Sales Assistant* This is what most shops in Accra/Ghana look for when hiring: *1. Education & Experience* - *Minimum education*: JHS or SHS certificate - *Experience*: 0-1 year in retail/customer service preferred, but fresh graduates are trained - *Industry knowledge*: Experience in fashion, electronics, cosmetics etc. is a plus *2. Core Skills* - *Customer service*: Friendly, patient, good at talking to different people - *Communication*: Clear English + at least 1 local language. Twi/Ga helps a lot in Accra - *Sales ability*: Confident to approach customers and suggest products - *Basic math*: Handle cash, discounts, and mobile money accurately - *POS skills*: Quick to learn till systems and card/mobile money machines *3. Personal Qualities* - *Presentable*: Neat, clean, well-groomed. Must follow dress code - *Honest & trustworthy*: You’ll handle cash and expensive stock - *Reliable & punctual*: Retail includes weekends, evenings, holidays - *Energy & stamina