Ice Cream Shop Sales Assistants Needed.

Here are the core responsibilities of a Sales Assistant — what most shops, supermarkets, and showrooms in Accra expect: *1. Customer Service* - Greet customers politely and understand what they need - Explain product features, prices, and promotions - Help customers choose, try, and compare products - Handle complaints calmly and escalate when needed *2. Selling* - Achieve daily/weekly sales targets - Upsell and cross-sell related products - Inform customers about new arrivals and offers - Follow up on reserved or pending sales *3. Till & Payments* - Operate cash register / POS machine - Handle cash, MoMo, and card payments accurately - Issue receipts and handle returns/exchanges per policy - Balance cash at end of shift *4. Stock & Merchandising* - Receive, check, and arrange stock on shelves - Ensure items are labeled with correct prices - Monitor low stock and report to supervisor - Keep store neat, clean, and well-displayed *5. Store Operations* - Keep product knowledge up to,

Standard requirements for a Sales Assistant in Ghana — shops, supermarkets, boutiques, and showrooms use this: *1. Education* - Minimum SHS / WASSCE — passes in English and Maths - Diploma in Sales, Marketing, Business Admin is a plus - Basic computer literacy is an advantage *2. Experience* - 6 months to 1 year in sales, cashiering, or customer service preferred - Freshers can be accepted if confident and trainable *3. Technical Skills* - Good product knowledge and ability to explain features - Cash handling — POS machine, MoMo, card payments - Basic stock taking and inventory counting - Ability to use WhatsApp, Excel, or sales app for reporting - Understanding of basic selling techniques — upselling, cross-selling *4. Personal Attributes* - *Communication*: Fluent in English, Twi or Ga is a strong advantage - *Customer service*: Friendly, patient, polite, good listener - *Appearance*: Neat, presentable, good personal hygiene - *Numeracy*: Fast and accurate with money and calculat