Boutique Sales Assistants Needed.

*Responsibilities of a Sales Assistant* A sales assistant is basically the face of the shop. You’re there to help customers buy, keep the store looking good, and hit sales targets. Here’s the breakdown: *1. Customer Service* - *Greet customers* as they enter and make them feel welcome - *Help customers find products* - sizes, colors, stock, alternatives - *Give product advice* and recommendations based on customer needs - *Handle enquiries* about prices, promotions, and after-sales service - *Deal with complaints* politely and escalate to supervisor when needed - *Build rapport* with regular customers *2. Sales & Cash Handling* - *Process sales* at the till - cash, card, mobile money - *Upsell and cross-sell* to increase basket size and meet targets - *Promote ongoing promos*, new arrivals, and loyalty programs - *Balance the till* at start and end of shift - *Handle returns and exchanges* according to store policy *3. Stock & Merchandising* - *Restock shelves* and check that pro

*Requirements of a Sales Assistant* This is what most shops, supermarkets, and retail stores in Accra/Ghana look for: *1. Education & Experience* - *Minimum education*: JHS or SHS certificate. Diploma in Sales, Marketing, or Business is a plus - *Experience*: 0-1 year in retail, customer service, or sales preferred. Fresh graduates are trained on the job - *Product knowledge*: Experience in the same industry is an advantage - fashion, electronics, cosmetics, groceries *2. Skills Needed* - *Customer service*: Friendly, patient, and good at reading people - *Communication*: Clear spoken English + at least 1 local language. Twi/Ga is a big advantage in Accra - *Sales skills*: Confident to approach customers, upsell, and close sales - *Basic math*: Handle cash, discounts, POS, and mobile money accurately - *Computer/POS skills*: Can learn till systems and basic Excel quickly - *Product knowledge*: Willing to learn everything about what the shop sells *3. Personal Qualities* - *Present