For most secretary roles in Ghana, employers look for 4 things — education, technical skills, soft skills, and experience.
*1. Educational Requirements*
- *Minimum*: WASSCE with passes in English and Core Maths, plus a Certificate / Diploma in Secretarial Studies, Office Management, or Business Administration
- *Preferred*: HND or Degree in Secretarial Management, Business Admin, Management Studies
- Professional qualification like Stenography / Shorthand is a plus for legal or executive roles
*2. Technical Skills*
- *Computer proficiency*: MS Word, Excel, PowerPoint, Outlook / Google Workspace
- *Typing speed*: 50-70+ wpm with accuracy
- *Office tools*: Filing systems, photocopiers, scanners, meeting software like Zoom/Teams
- *Writing*: Business correspondence, minutes writing, report formatting
- *Basic bookkeeping*: Invoicing, expense reports, petty cash
*3. Professional Requirements*
- 1-3 years experience in admin/reception role (entry roles may accept NSS/internship)
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