*Requirements of a Receptionist*
Receptionists are the first impression of a company, so companies look for someone professional, organized, and people-focused.
*1. Education & Experience*
- *Minimum education*: SHS certificate. Diploma/HND in Secretaryship, Administration, or Hospitality is a big plus
- *Experience*: 0-2 years in front desk, customer service, or admin role preferred. Fresh graduates are trained
- *Typing speed*: 30-40 wpm minimum
*2. Skills*
- *Communication*: Excellent spoken and written English. Clear phone manner
- *Computer skills*: MS Word, Excel, PowerPoint, Email, Google Workspace. Ability to learn booking/POS systems
- *Customer service*: Friendly, patient, and professional with all types of people
- *Organization*: Can manage appointments, files, mail, and multiple tasks at once
- *Basic math*: For handling cash, mobile money, invoices, and receipts
- *Languages*: English + Twi/Ga or other local languages is a major advantage in Accra
*3. Personal Qualiti