Appointment Scheduling
Guest Relations
Administrative Support
Report Preparation
Invoicing and Billing
Records Management
Revenue Management
Guest Reception
Concierge Services
Transaction Processing
Room Service
Data Entry
Payment Collection
Cash Handling
Guests Service Management
File Management
Front Desk Management
Switchboard Operation
Reservation Management
Regulatory Compliance
Data Gathering
Check in and Check Out Procedures
Teamwork and Collaboration
Guest Check-In and Check-Out
POS Systems
Hospitality Services
Detail Oriented
Time Management
Relationship Building
Phone and Email Etiquette
Fluent in English and local languages (Twi and Ga)
Staff Training
Word Processing
Transportation Arrangements
Problem-Solving
Problem-Solving Skills
Computer Skills
Verbal and Written Communication
Reservations
Nightly Audits
Languages
1. English language
2. Ashanti twi
3. Ga.
Certifications
Waec
hnd
Highest Qualification
HND
References
Alisa hotels
nightaudit@alisahotels.Com
I am convinced to be of much help to your establishment especially in the area of interacting with people.
With my experience and eagerness to acquire more, I would avail myself for any needed training required for any purpose in the institution.