1.Receiving and attending to patients/customers
2.Dispensing prescribed medicines as directed by the pharmacist.
3.Issuing over-the-counter (OTC) medicines where permitted.
4.Checking prescriptions for completeness before processing.
5.Packaging and labeling medicines correctly.
6.Monitoring medicine expiry dates and removing expired products.
7.Arranging and keeping medicines neatly on shelves.
Requirements & Skills
1.Good communication and customer service skills.
2.Basic knowledge of medicines and medical terminology.
3.Numeracy and record-keeping skills.
4.Computer literacy and familiarity with pharmacy software (where applicable).
5. Ability to work under pressure and as part of a team.
Minimum Qualification Requirements
1.Training or certification in pharmacy assistance, medicine counter assistance, or healthcare support is an advantage.
2.Relevant work experience in a pharmacy, clinic, or hospital is an added advantage.
Minimum Experience
1 year
Medicine Counter Assistant (MCA) – Responsible for assisting in the dispensing of medicines, inventory control, customer service, and supporting the efficient operation of the pharmacy unit.