Customer Service & Consultation
Provide clients with information about destinations, travel routes, accommodation options, and tour packages.
Understand clients’ travel preferences and recommend suitable itineraries.
Respond to customer inquiries via phone, email, or in person.
2. Travel Planning & Booking
Arrange and book flights, hotels, transportation, tours, and travel insurance.
Prepare detailed travel itineraries and documentation (tickets, booking confirmations, visas, etc.).
Coordinate travel schedules and manage any changes or updates.
3. Sales & Promotion
Promote tour packages and travel services to increase sales.
Upsell additional services such as insurance, activities, and upgrades.
Meet monthly or quarterly sales targets set by the company.