Answer a moderately high volume of calls and maintain a rapid response according to agreed standards.
Log information on calls and letters received, where required and maintain detail and accurate records of such calls and letters
Maintain and update continuously, by local knowledge and by local mean, a log of the availability of staff likely to receive inbound calls.
Establish and maintain effective working relationships with co-workers, supervisors and the general public
Perform reception duties in an efficient, professional and courteous manner.
Arrange and coordinate interviewees for an interview.
Customer service and enquires to clients.
Assisting in back – office duties when the need arises.
Assisting in the switch – board office when the need arises