Promoted
Ashanti, Kumasi Metropolitan, 3 hours ago
9 views
Job Vacancy - Sales Assistant & Customer Care
Company Name
AmeMarket
Job Type
Full-Time
Career Level
Middle
Responsibilities
Customer service responsibilities:
1. Delivering information about a company's products and services
2. Answering queries and concerns about a company's products or services
3. Processing orders and transactions
4. Resolving issues and handling customer complaints
5. Collecting customer feedback
6. Responding to customer reviews
7. Working as part of a team
8. Handling customer administrative tasks
9. Providing proactive customer outreach
Requirements & Skills
Product knowledge
Understand the features, benefits, and specifications of products or services
Be able to address customer inquiries
Compare products to similar products on the market
Problem-solving
Be able to solve problems for customers
Be able to escalate issues to the right people
Other customer service skills:
Active listening, Patience, Positive attitude, Adaptability, Time management, Digital literacy, Persuasion, and Conflict resolution.
Minimum Qualification Requirements
Shs, hnd graduates who possess a high level of proficiency in the english language
Minimum Experience
1 year
Store address
Ashanti • Kumasi Metropolitan
Tanoso
Opposite Multicredit
Closed
• Mon - Sat, 08:00-19:00
Customer service responsibilities:
1. Delivering information about a company's products and services
2. Answering queries and concerns about a company's products or services
3. Processing orders and transactions
4. Resolving issues and handling customer complaints
5. Collecting customer feedback
6. Responding to customer reviews
7. Working as part of a team
8. Handling customer administrative tasks
9. Providing proactive customer outreach
GH₵ 1,500 - 2,000
Safety tips
- Don't pay fees for applying/interviewing
- Avoid going for an interview at an unofficial office address
- Do your research and check info about the company
- Never disclose personal info before you get a job offer
