Diamond
Promoted
Ashanti, Kumasi Metropolitan, 29 min ago
5 views
Hotel Receptionist Needed(Free Accommodation)
Job Type
Full-Time
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Requirements & Skills
Work experience as a hotel front desk agent, receptionist or similar role
experience with hotel reservations software, like cloudbeds and roomkeypms
understanding of how travel planning websites operate, like booking and tripadvisor
customer service attitude
excellent communication and organizational skills
Minimum Qualification Requirements
Shs is the qualification requirements needed
Minimum Experience
less than 1 year
A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.
GH₵ 1,000 - 1,500
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