Promoted
Ashanti, Kumasi Metropolitan, 1 hour ago
31 views
Hotel Receptionist Is Needed(Free Accommodation)
Job Type
Full-Time
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Requirements & Skills
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Minimum Qualification Requirements
SHS certificate is the qualification requirement needed
Minimum Experience
less than 1 year
A Hotel Receptionist (also known as a Front Desk Clerk or Agent) acts as the primary point of contact for guests, managing the front-of-house operations to ensure a welcoming and smooth experience.
Safety tips
- Don't pay fees for applying/interviewing
- Avoid going for an interview at an unofficial office address
- Do your research and check info about the company
- Never disclose personal info before you get a job offer
