1. Expert in dealing with guest face to face, over telephone and via emails
2. Expert in handling client's payments and refunds.
3. Excellent in group check in and check out.
4. Very conversant with most of hotel's electrical gadgets
5. Excellent in entering of data into the database and information system.
6. Expert in dealing with with guest complaints and feedback.
7. Excellent in attending to the hotel's telephone switch board.