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Promoted
Ashanti, Kumasi Metropolitan, 54 min ago
49 views

Customer Service Assistants Needed

+1
Job Type
Full-Time
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints.
Requirements & Skills
Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.
Minimum Qualification Requirements
Shs ,diploma are the certificate requirements needed
Minimum Experience
less than 1 year
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
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