Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Requirements & Skills
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Minimum Qualification Requirements
Diploma,hnd,degree
Minimum Experience
less than 1 year
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
