Take ownership of customer issues. ...
Troubleshoot problems and drive resolutions. ...
Escalate unresolved issues to relevant internal teams. ...
Collect prompt and accurate customer feedback. ...
Document knowledge as solution articles. ...
Master the use of a help desk software.
Requirements & Skills
Communication skills
ability to multitask
hardworking
punctual
Minimum Qualification Requirements
Diploma
degree
hnd
Minimum Experience
1 year
A very hardworking and dedicated customer service person needed . Call
