Familiarity with common office processes, including filing, handling mail and directing telephone calls
Computer literacy, including familiarity with common word processing, spreadsheet, database and basic accounting software
Accurate and efficient typing skills for data entry, taking minutes and dictations, answering emails and typing letters and other documents
Verbal communication for addressing other employees, customers and other business contacts
Customer service for dealing with members of the public
Organization and ability to multitask for filing and completing several clerical and administrative tasks at once