Greater Accra, Kokomlemle, 18/06
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Debt Collection Officer
Company Name
FoneGo Ghana
Job Type
Contract
Work Setup
Office
Responsibilities
The role involves managing overdue accounts by contacting customers, negotiating repayment plans, and ensuring timely payments. The officer will work closely with the finance and customer service teams to resolve payment issues and maintain positive client relationships. Additional responsibilities include maintaining accurate payment records and adhering to ethical debt recovery practices.
Requirements & Skills
Experience in Debt Collection and Finance-related operations
Exceptional Customer Service and Communication abilities
Attention to detail and ability to work in a structured environment
Knowledge of legal regulations governing debt collection in Ghana is a plus
Minimum Qualification Requirements
A minimum qualification of a High school diploma or equivalent
Minimum Experience
1 year
FoneGo Ghana is dedicated to bridging the digital divide in Africa by providing accessible smartphones through affordable credit solutions. We are committed to empowering agents and delivering exceptional service to customers, driving digital inclusion and sales growth across the region.
This is an on-site role based in Kokomlemle -Accra
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