Greater Accra, Kasoa, 17 hours ago
23 views
Collectors
Job Type
Full-Time
Work Setup
Office
Responsibilities
* Contact customers and follow up on overdue loan payments.
* Remind customers of payment due dates and outstanding balances.
* Negotiate suitable repayment arrangements with customers.
* Maintain accurate records of customer communications and payments.
* Meet daily and monthly collection targets.
* Escalate difficult or non-responsive accounts to the Collection Supervisor.
* Provide professional and respectful customer service at all times.
* Protect customer information and maintain confidentiality.
Requirements & Skills
Effective communication and negotiation abilities to engage with customers and reach workable payment solutions.
Prior experience in collections, customer service,roles is beneficial.
Capability to work on-site in Kasoa, collaborate with cross-functional
Minimum Qualification Requirements
Less then 1year experience
No experience
Minimum Experience
less than 1 year
Job Summary:
We are seeking a results-driven Online Collector to contact customers through phone calls, WhatsApp, SMS, and other digital platforms to ensure timely repayment of outstanding loans.
GH₵ 1,500 - 2,000
Safety tips
- Don't pay fees for applying/interviewing
- Avoid going for an interview at an unofficial office address
- Do your research and check info about the company
- Never disclose personal info before you get a job offer
