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Greater Accra, Kasoa, 12 hours ago
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Collection
Job Type
Full-Time
Work Setup
Office
Responsibilities
* Contact customers and follow up on overdue loan payments.
* Remind customers of payment due dates and outstanding balances.
* Maintain accurate records of customer communications and payments.
* Meet daily and monthly collection targets.
* Escalate difficult or non-responsive accounts to the Collection Supervisor.
* Protect customer information and maintain confidentiality.
Requirements & Skills
Negotiate suitable repayment arrangements with customers.
Able to recover loans
Provide professional and respectful customer service at all times.
Minimum Qualification Requirements
Less than 1 year
No experience needed
Training on the job
Minimum Experience
less than 1 year
We are seeking a results-driven Online Collector to contact customers through phone calls, WhatsApp, SMS, and other digital platforms to ensure timely repayment of outstanding loans.
GH₵ 1,500 - 2,000
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