Greater Accra, Kasoa, 10/05
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It Support / Cyber Security Specialist
Computing & IT Work Experience
less than 1 year
Job Type
Internship
Employment Status
Unemployed
Gender
Male
Marital Status
Single
Age
33
Previous Work Experience
Student Ambassador (Volunteer/Part-time)
University of the People
Feb 2026 - Now
Paragon Verve
Digital Marketing Assistant
Aug 2020 - Sep 2020
Lincoln Hotel
Front Desk Personnel
May 2020 - Aug 2026
Ghana Tech Lab
Trainee/Incubatee (AI Training Programme)
Apr 2019 - Nov 2019
EKAB Ghana Limited
Business Development Lead
Feb 2019 - Feb 2020
Fraga Oil Ghana Limited
Customer Accounts Officer
Sep 2016 - Feb 2019
Education
B.S. Computer science
Still Studying
Yes
Skills
Hardware troubleshooting, software troubleshooting, OS installation, system configuration, network troubleshooting, printer setup, user account management, remote desktop support, AD basics, endpoint setup, software installation, PC maintenance, data backup, system imaging, social media management, content creation, SEO, content marketing, ad campaign, lead generation, client onboarding, client relations, account management, business development, proposal writing, client communication, CRM basics, stakeholder management, Python programming, Java programming, programming fundamentals, data structures, algorithms, research skills, technical writing, report writing, data analysis basics, AI tools utilization, prompt engineering, SOC operations, log analysis, threat detection, incident response, SIEM basics, Linux administration, network security fundamentals, problem solving, communication, adaptability, time management, self-directed learning, teamwork, collaboration, attention to detail
Languages
English (full professional), french (limited proficiency), twi/akan (native), ga (limited proficiency)
Certifications
Isc2 certified in cybersecurity (cc)
Highest Qualification
Degree
I am equipped with hands-on skills in IT support and helpdesk, focused on fixing user issues quickly and keeping systems stable. I handle hardware and software troubleshooting, OS installation, printer and endpoint setup, user account management, and remote support, with clear communication and minimal downtime.
I am a Certified in Cybersecurity professional with ISC2, and currently building a portfolio in threat detection, log analysis, incident response, etc. My Python and Java background helps me automate tasks and solve problems faster.
With experience in digital marketing, business development, and client relations, I can explain technical issues in plain language and manage stakeholder expectations. I am looking for an IT support/helpdesk internship where I can contribute immediately and grow into a reliable first line of defense
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