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Greater Accra, Kaneshie, 17/01/2025
13 views

Customer Service CV

+1
Work Experience
2 years
Job Type
Full-Time
Employment Status
Unemployed
Gender
Female
Marital Status
Single
Age
28

Previous Work Experience

Multiversity of Africa
Customer service consultant
Apr 2023 - Sep 2023
Nestlé Ghana Limited
Communication Assistant
Nov 2022 - Nov 2023
Education
Bachelor’s degree
Still Studying
No
Skills
I am a loyal person with the ability to keep information in confidence. In my previous customer service roles, I have always gone above and beyond for customers. I have a natural ability to build relationships and solve problems, so I am confident that I can provide excellent service to your customers. My previous role as a Customer Service Consultant has given me the organizational skills and experience necessary to excel in this role. Moreover, I managed to achieve a good customer satisfaction percentage rating by resolving enquiries and complains in a timely and efficient manner, I reduced customer wait time by 50% through the implementation of an efficient queuing system and also received multiple commendations from customers for providing exceptional service and going above and beyond their expectations while working at my previous job, which proves that I am capable of providing service to your expectation.
Languages
English, twi
Certifications
Degree
Highest Qualification
Degree
References
Mr. Sylvester yirenkyi biomedical scientist precious gem diagnostic center / sly4874@gmail.Com mr. Holdbrooke jnr. William. Mechanical technician (engineering) nestlé ghana limited (tema william.Holdbrookejnr@gh.Nestle.Com mrs. Deborah kwablah ccpa manager nestle ghana limited deborah.Kwablah@gh.Nestle.Com
I am a highly driven and goal-oriented person who appreciates taking on difficult jobs and attaining objectives. I am very interested in the chance to pick up new abilities and work in a different environment. I am a team player who can work with little to no supervision. I have good leadership skills coupled with excellent written and spoken communication skills.
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