✅ Pick up confirmed orders and deliver them to the customer's address the same day or next day, depending on the order
✅ Call the customer before arrival so they are ready to meet you
✅ Collect the full payment on delivery and confirm it before leaving
✅ Report back immediately after every delivery: paid, refused, or rescheduled
✅ Handle refused or unreachable customers by contacting our customer care team instead of just returning the item
✅ Keep the product in good condition from pickup to delivery
✅ Log delivery outcomes accurately so records match what actually happened
✅ Maintain your bike, fuel, and documents so you are always road ready
✅ Communicate on WhatsApp throughout the day, especially when a delivery is delayed or a customer is hard to reach