Telehealth Nurse

Patient assessment and triage Telephone/video consultations Clinical decision-making Patient education and health counselling Symptom assessment Taking and documenting patient history Recognizing red flags and emergencies Escalating patients to doctors or emergency services Medication education and reconciliation Follow-up and continuity of care Electronic health records Clinical documentation Virtual patient communication Active listening and empathy Clear verbal and written communication Privacy and confidentiality Infection prevention education Care coordination Appointment scheduling and referrals Working with multidisciplinary healthcare teams Remote monitoring of patients Basic computer and digital-health skills Time management and multitasking Patient confidentiality and data protection Working independently