• Supervise daily restaurant operations and staff on duty
• Ensure staff punctuality, proper conduct, and adherence to schedules
• Monitor food quality, service standards, and cleanliness
• Support the cashier with sales tracking and POS accuracy
• Assist kitchen staff during peak hours when needed
• Handle customer complaints professionally and escalate when necessary
• Ensure opening and closing procedures are properly followed
• Monitor stock usage and report shortages or irregularities
• Enforce hygiene, safety, and company policies
• Submit daily operational reports to management