Welcoming and assisting clients politely
Providing excellent customer service
Following hotel rules and work schedules
Working as part of a team with other staff
Handling guest complaint professionally
Ensuring safety and security within the hotel
Maintaining cleanliness and hygiene in a hotel
Keeping hotel property and equipment in good condition
Dressing neatly and maintaining a professional appearance
Reporting problems or emergencies to supervisor
Checking guest in and out
Answering phone calls and inquiries
Making room reservations
Handling payment and records
Cleaning guestroom and bathroom
Changing bedsheet and towels
Replacing toiletries and supplies
Reporting damaged items
Protecting Guest and hotel property
Monitoring entrance and exit
Handling emergencies and disturbances
Patrolling the hotel premises
Serving food and drinks
Taking customer orders
Cleaning tables after service
Ensuring guest are satisfied
Preparing meals safely and hygienically
Requirements & Skills
Must be hard working and punctual
good communication skills
must be respectful and disciplined
customer service skills
problem - solving skills
time management skills
ability to follow instructions
ability to work day or night shift
Minimum Qualification Requirements
Must be at least 18 years old and above
good communication skills
any qualification
Minimum Experience
less than 1 year
Hotel Celosia need workers for immediate employment at Accra and Kumasi. The salary range from 1,600 - 3,600. Accomodation and Feeding is available.