- *education*: minimum shs/high school diploma. For branded stores, hnd/degree in marketing, business, or related field is a plus
- *age*: usually 18+ due to cash handling laws
- *experience*: not always required for entry level. 6-12 months retail experience is a plus
- *availability*: must work shifts, weekends, holidays. Flexibility is key
- *other*: good health/stamina for standing long hours, clean background check for cash handling
2. Core skills*
*hard skills:*
- *pos/cash register operation*: handling cash, cards, mobile money, giving change
- *basic math*: quick calculations for discounts, change, stock counts
- *product knowledge*: knowing features, prices, stock locations
- *inventory basics*: stocking, tagging, doing stock inventory.
*soft skills:*
- *communication*: clear, polite, good listening. You need to understand what customer actually wants
- *customer service*: patience + empathy, even with difficult customers