Receptionist

Felicia Edinam Amadotor has experience in customer-facing roles across the hospitality and retail sectors. She most recently worked as a Receptionist at 1st Gold’s Gym from December 2023 to December 2024, where she managed front desk operations, welcomed visitors, handled phone calls, maintained accurate records, and provided administrative support. Prior to that, she served as a Cashier at Melcom from September 2022 to December 2023. Her responsibilities included handling cash transactions, operating a POS system, delivering excellent customer service, resolving complaints, and maintaining a clean, organized workspace. She also worked as a Waitress at Bourbon House Café for three months (January to April 2022), where she took orders, served food and beverages, managed tables, and ensured customer satisfaction in a team-oriented environment.

• front desk management • verbal and written communication • multitasking and time management • customer service excellence • handling phone calls and inquiries • appointment scheduling • filing and record keeping • basic administrative support • attention to detail • professional etiquette and appearance • computer literacy (microsoft office, email) • problem solving and conflict resolution

• english – fluent • ewe – native • twi – conversational (if applicable) • ga – basic (if applicable)

West african senior school certificate examination (wassce) vakpo senior high school – august 2021 basic education certificate examination (bece) airport police junior high school – may 2018

Mr. Jonny wade ceo of wade j hospitality & general manager of prekesse bespoke restaurant consultant & beverage expert 📧 wadej2408@gmail.Com