Customer Care Representative Ladies Only :Location Darkuman
2X Enterprise
Promoted
Greater Accra, Darkuman, 16 min ago
478 views
Customer Care Representative Ladies Only :Location Darkuman
+1
14
Company Name
jn-network solution
Job Type
Full-Time
Work Setup
Hybrid
Application Deadline
31/01\2025
Responsibilities
Screen calls and take messages.
● Process bills and help clients or customers if they have any questions about their
charges.
● Organize files for billing, customer and client records, etc.
● Direct visitors to the correct office.
● Respond to all customer inquiries in a polite and timely manner.
● Effectively answer and direct phone calls to the correct department.
● Welcome and greet visitors in a warm and friendly manner, and answer any
questions visitors have.
● Maintain and stock the reception area and all common areas in a clean and tidy
manner at all times.(Kitchen, Bathroom, Conference Room etc.)
● Operate standard office equipment on a regular basis, including a fax machine,
copy machine, and a computer.
● Keep detailed and accurate records of visitor requests and of calls received.
● Receive deliveries; sort and distribute incoming mail.
● Take inventory of supplies and restock as needed.
● Maintain the general office filing system.
● Perform other administrative duties as re
Requirements & Skills
This position requires a person who must be able to work under stress and
deal with the public effectively in a professional manner.
● 2-3 years of relevant experience in an office environment.
● Able to type minimum 35 words per minute (minimum).
● Ability to pay close attention to detail and be flexible in a fast paced and growing
organization.
● Result driven, persistent - able to self-direct and work independently showing
initiative, while seeking guidance when appropriate.
● Ability to work with a team.
● Comfortable multitasking and prioritizing tasks without guidance.
● Time management expertise to ensure tasks are completed in a timely manner
throughout the day.
● Organizational skills to keep an accurate record of documentation.
● Demonstrated ability to read, write, and speak English and Spanish fluently.
● Proficient technology usage skills.
● Honest and ethical team player.
● Sense of urgency with the ability to multitask under pressure.
● Excellent communication skills, bo
Minimum Qualification Requirements
Degree/ hnd / diploma
sent your cv to sales@jn-networksolutions.Com
Minimum Experience
3 years
Store address
Greater Accra • Darkuman
darkuman, circle station , opposite Radiance oil
Open
• Mon - Sat, 00:00-20:00
The Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff. The receptionist needs to deliver exceptional customer service assistance and provide an overall welcoming environment. The receptionist will oftentimes need to perform additional administrative office duties as needed.
(Ladies only)