Assist customers with money transfers, bill payments, airtime purchases, and wallet services.
Verify customer details before processing transactions.
Resolve basic transaction-related complaints and inquiries.
2. Cash and Float Management
Maintain adequate cash and electronic float balances.
Balance cash and float at the beginning and end of each business day.
Prepare daily transaction and reconciliation reports.
Report shortages, excesses, or discrepancies immediately.
Safeguard cash, electronic funds, and company assets.
3. Customer Service
Provide prompt, courteous, and professional service.
Educate customers on available mobile money services and products.
Maintain positive customer relationships and handle complaints professionally.
Promote additional company products and services where applicableVkd
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Requirements & Skills
Strong numerical and mathematical skills.
Excellent customer service skills.
Good communication and interpersonal abilities.
High integrity and trustworthiness.
Attention to detail and accuracy.
Ability to work under pressure.
Problem-solving and conflict-resolution skills
Minimum Qualification Requirements
Must have completed shs or jhs but with at least 6 months experience
Minimum Experience
less than 1 year
Store address
Greater Accra • Kaneshie
near Mamprobi Camara Trotro Station
Closed
• Mon - Sat, 08:00-18:00
Greater Accra • Adenta
near Adenta Taxi rank or Dodowa Junction on Oyarifa road
Closed
• Mon - Sat, 08:00-18:00
The mobile money joint is at Abossey Okai Spare part market. Prospective applicants will assist customers with money transfers, bill payments, airtime purchases, and wallet services.
Verify customer details before processing transactions.
Resolve basic transaction-related complaints and inquiries.
2. Cash and Float Management
Maintain adequate cash and electronic float balances.
Balance cash and float at the beginning and end of each business day.
Prepare daily transaction and reconciliation reports.
Report shortages, excesses, or discrepancies immediately.
Safeguard cash, electronic funds, and company assets.
3. Customer Service
Provide prompt, courteous, and professional service.
Educate customers on available mobile money services and products.