Customer Service CV

Work Experience

1 year

Job Type

Full-Time

Employment Status

Unemployed

Gender

Female

Marital Status

Single

Age

Previous Work Experience

Closefields schools

Homeroom Teacher

Jun 2018 - Aug 2019

Wesley Girls High School

Teaching Intern

Jan 2023 - Mar 2023

Centre for National Culture

National Service Personnel

Nov 2023 - Sep 2024

RD Courier and Transport Service

Customer service Representative

Jan 2025 - Jun 2025

Education

University of Cape Coast – Cape Coast, Ghana August 2019 – August 2023 B.Ed, French, and History Archbishop Porter Girls Senior High School. October 2015 - May 2018 General Arts

Skills

Internet research and data analysis Creating professional presentations and reports Travel research, booking, and itinerary creation Data entry, tracking, and record management Preparing meeting agendas and taking minutes Transcription and documentation TECHNICAL SKILLS Planning and executing lesson plans. Engaging and interactive teaching methods. Research and Documentation Student motivation and development Classroom management and discipline SOFT SKILLS Communication Report Writing Organization Time Management Attention to Detail Growth Mindset Proactive Grits and Resilience

Languages

English French Fante

Certifications

West Africa Senior Secondary Certificate Examination (WASSCE) - WAEC Virtual Assistant Programme - African Leadership Xcelerator (ALX) AI Career Essentials - African Leadership Xcelerator (ALX) Microsoft Excel - Alison French ( Year Abroad ) - Village du Benin , University of Lome

Highest Qualification

Degree

References

Mr. Joseph Guba josephguba2020@gmail.com Centre for National Culture Dr. Fiagbeworm Kofi Fiagbe University of Cape Coast fiagbe@ucc.edu.gh

I am Detailed-oriented and highly organized Professional with experience in customer service, French and history tuition,data entry, scheduling, project coordination, and document management Skilled at handling correspondence, stakeholder engagement, and office operations to ensure efficiency and productivity. Strong Strong communication, time management, and problem-solving skills with a growth mindset.

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