Sales Agent

Actively source and onboard new customers for hire purchase financing of mobile phones, laptops, TVs, fridges, washing machines, and other appliances. Present product features and break down hire purchase payment structures (deposit, installment amount, tenure, and total interest) in a simple, transparent way. Convert walk-in customers, online inquiries, and field-generated leads into signed HP agreements. Collect and verify customer documentation (ID, proof of residence, proof of income, bank statements, and employment/business details). Perform preliminary affordability checks to ensure the customer’s disposable income can comfortably cover the monthly installments. Identify red flags (e.g., existing defaults, incomplete documents, inconsistent information) and escalate high-risk cases to the credit/underwriting team. Ensure 100% compliance with the company’s credit policy and KYC (Know Your Customer) regulations.qqqwqq

Ability to close deals while protecting the company's margins and credit risk. Comfortable calculating interest rates, monthly installments, and deposit percentages on the spot. Spotting discrepancies in customer documents can save the company from fraud. Excellent verbal and written skills to explain complex financial terms in plain language to customers with varying literacy levels.